Seminarbeschreibung

Building A High Performance Team. We kick-start your newly formed special task force


Ziele

You have just formed a special task force to achieve fundamental and sustainable change in your company and its environment. Designed exclusively for your task force, this highly interactive workshop will dramatically accelerate the team-building-process and bring your team straight into high-performance mode.


The workshop starts with a simple goal: the team has the assignment to establish reasonable and efficient operating procedures and interpersonal relationships. The role of the trainers is to guide the team through situations and experiences that maximise conflict and consolidate the team-building-process at the interpersonal level. The team is confronted with carefully developed hypothetical problem-solving scenarios that force it to learn how to make decisions rationally and work together as a team. Before each simulation the trainers provide focused state-of-the-art theoretical background. After the simulations learning is consolidated in specific debriefings and group and individual feedback sessions.

 

The training consists of a 2.5 day intensive workshop followed by a review-day offered 3 months after the initial workshop. The review day allows the team to gain an outside perspective on their performance and to address specific team-process issues under the guidance of the trainers. The review days' agenda will be prepared in advance on the basis of a carefully targeted diagnosis-questionnaire.

 

The result of the workshop is threefold:

  1. The team has gone through some critical stages in the team-building process and has developed efficient operating procedures and the basis for constructive interpersonal relationships. The team is now ready to focus on the real work.
  2. Individual team-members have acquired new skills as team-players and are ready to pull their full weight to make the team succeed.
  3. The team is now armed with a relevant toolkit and pragmatic strategies to tackle future sticky team-process issues head on.

Inhalte

The workshop covers 6 topics:

  1. Understanding high performance teams ('HP-teams')
  2. Understanding the teambuilding process
  3. Getting the work done with HP-teams
  4. Team communication
  5. Managing team conflict
  6. Performance measurement, feedback and motivation

The topics in more detail:

  1. Understanding high performance teams ('HP-teams')
    Characteristics of HP-teams. When to use HP-teams. Models for HP-teams. Key components of effective HP-teams: Clear sense of direction, the right members, clear and enticing responsibilities, the right size, reasonable and efficient operating procedures, constructive interpersonal relationships, active reinforcement systems, constructive external relationships.
  2. Understanding the teambuilding process
    Understanding the goals and the work necessary to accomplish the team's goals. Structuring the work. Understanding the context of the team and the design factors (people, task requirements, formal organisation, group culture, outcomes). Deciding the optimal work organisation within the team (joint/sub-groups/individual). Understanding your team (context, temperament, task roles & process roles, functions, type). Stages of team development (forming, storming, norming, performing) and their circularity.
  3. Getting the work done with HP-teams
    Tools & techniques for effective team work.  Deciding on a rational process. Identifying, analysing and solving problems. Setting objectives. Prioritising. Developing alternative courses of action. Identifying obstacles and adverse consequences. Decision-making. Using creativity for superior results.
  4. Team communication
    Effective meetings. Presenting results and sharing information. Active listening. Supporting & building on others' contribution. Differing & confronting. Using humour.
  5. Managing team conflict
    Systematic group process diagnosis to identify the sources of conflict: inadequate individual capabilities, rivalries, conflicts of interest, group think, fragmentation and other common problems. Conflict solving considerations: analysing possible outcomes, behavior patterns, substantive issues, perceptions and feelings. Understanding underlying and background conditions. Managing the conflict: bargaining, controlling, confrontation.
  6. Performance measurement, feedback and motivation
    Evaluating and maintaining individual and team performance and motivation. Rewarding (selecting the right rewards, setting targets and objectives, rewarding individual and team performance). Giving and receiving feedback.

Dauer

3 oder 4 Tage (je nach Schwerpunktsetzung)


Tel.: +43 (1) 205 1160 1004 

office(at)hirtandfriends.at


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